Private Policy
Last Modified March 30, 2009
At bwconnect™, we respect and endeavor to protect your privacy. We are committed to providing you the
best possible online service and experience as well as the best possible products.
This Privacy Policy is modeled on the US Safe Harbor privacy principles of Notice, Choice, Onward Transfer,
Security, Data Integrity, and Access and Enforcement (the "Principles"). While bwconnect™, has not self-certified
for the Safe Harbor, it does seek to incorporate the Principles in its Privacy Policy and adhere to
the standards of the Principles. If you have questions about our Privacy Policy, we encourage you to
contact us through our website or by mail at bwconnect™, 1819 Denver West Drive, Bldg. 26 Suite 450,
Lakewood, CO. 80401
By visiting bwconnect™, you are accepting this Privacy Policy. Submitting voluntary information constitutes
your consent to the use of the information for the stated purpose.
NOTICE - Information bwconnect™, collects and how it is used
bwconnect™, will ask you for personal information because it allows us to deliver a superior level of
customer service. It enables us to give you convenient access to our products and services, provide
you with a more efficient Site experience, and focus on products and services of greatest interest to
you.
Except as set forth in this Privacy Policy, bwconnect™, does not sell, rent, share, or otherwise distribute
your personal information to any other organization, company, or other entity.
In order to provide you with the best Site experience possible, we may collect the following types of
information from you:
A. Personal Information: When you register to become an Authorized User with bwconnect™, we will ask
you for your personal information (which will include your name, contact information, company information,
and tax and reseller identification). Your personal data is used by bwconnect™, and its affiliates only
for the process of reviewing your application for approval, in the transaction of business with you
and your company. Because we respect your privacy, bwconnect™, and its affiliates do not distribute
marketing information with contact information.
We use your personal information in the following ways:
- To verify your status and approve your application as an authorized reseller;
- To confirm and fulfill your orders -- initiate purchase orders on your behalf
- To provide you with copies of the invoices for your purchases.
- To communicate directly with you and provide personalized customer service should the need arise;
- To keep a record of your purchases over time; and
- To compile a profile of product categories and other buying patterns so, as you continue to purchase
through bwconnect™ and its affiliates, we will be able to provide you with an increasingly personalized
shopping experience.
B. Anonymous Data: As is true with most websites, we collect some information automatically on your
use of the Site (such as Internet Protocol addresses, browser type, Internet Service Provider, referring/exit
pages, operating system, date/time stamp and clickstream data). This includes which pages are visited
and types of products viewed and purchased. This information does not identify you as an individual.
We then aggregate this information with information from Site visits of thousands of other users for
our use in improving the Site and our product offerings and making your experience on the Site as valuable
and efficient as possible. This anonymous statistical data may from time to time also be shared with
other related parties. Again, your name and contact information will not be attached to this statistical
data. We will not use this information to market directly to you.
C. Communications: In the normal course of business, we will communicate with you or you may communicate
with us by email, telephone or other means with reference to your orders (confirmations, invoices, etc.),
product or service inquires, customer service issues, such issues as security, general announcements,
and/or changes to bwconnect™ Privacy Policy, changes to the Site, new features or services, and new
product information. We may retain all such communications so that we may optimize our service to you.
When we advise you of new products and services, news or events by email, you will be given the option
not to receive such notices in the future, or you may at any time update your personal settings by clicking
on My Account page and changing your personal preferences.
E. Cookies: bwconnect™ uses cookies to authenticate registered users of our Site. Cookies are tiny text
files that are stored on your computer and allow us to remember what is in your shopping basket and
to remember you when you return to the Site. Cookies do not harm your computer and do not contain any
personal or private information. Most browsers are initially set up to accept cookies, but you can reset
your browser to refuse all cookies or to indicate when a cookie is being sent. Please be aware, however,
that if you disable your cookies, some or all of the features of our Site may not be available to you.
CHOICE - Opt Out
When you register to become an Authorized User with bwconnect™, we will ask you for your personal information
so that you can set up an Account and conduct transactions on our Site. We will use your personal information
only as stated in this Policy. If we wish to use your information in a manner different than the purpose
for which we collected it from you, then we will ask for your consent prior to such use. You can decline
to submit personal information to us at any time, in which case we may not be able to provide certain
services to you.
ONWARD TRANSFER - Information Sharing
bwconnect™ only shares personal information with other companies or individuals that are not affiliated
to us in the following limited circumstances:
A. We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
B. We provide sensitive personal information to trusted businesses or persons for the purpose of processing
such information on our behalf. We require that these parties agree to process such information based
on our instructions and in compliance with this Policy and any other appropriate confidentiality and
security measures.
C. We have a good faith belief that access, use, preservation or disclosure of such information is reasonably
necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request,
(b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c)
detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent
harm to the rights, property or safety of Bwconnect™, its users or the public as required or permitted
by law.
We may use third party advertising companies to serve ads on our behalf. We do not provide any personal
information to these advertisers or third-party websites. These third-party websites and advertisers,
or Internet advertising companies working on their behalf, sometimes use technology to send (or "serve")
the advertisements that appear on our Site directly to your browser. They automatically receive your
IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action
tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to
personalize advertising content. We do not have access to or control over cookies or other features
that they may use, and the information practices of these advertisers and third-party websites are not
covered by this Privacy Policy but rather their own policies.
SECURITY
bwconnect™ takes appropriate security precautions to protect your personal information from loss, misuse
and unauthorized access, disclosure, alteration and destruction. These safeguards include administrative,
technical, and physical measures.
bwconnect™ is an advocate of the use of technology to keep your personal information private and secure.
Our web servers use the SSL (Secure Socket Layer) protocol to encrypt data sent to and from your web-browser.
This includes all personal information you provide us in your application as well as credit card information
provided at the time of purchase. To conduct business on our Site you must use an SSL-enabled browser
such as Safari, Netscape Navigator 3.0 or later or Internet Explorer. We recommend that you always use
a secure web browser like the ones mentioned above. To further make your experience on our Site more
secure, we recommend that you take precautions to protect your personal data and change your passwords
often using a combination of letters and numbers,
It is our policy to communicate our security guidelines to bwconnect™ employees and strictly enforce
privacy safeguards within the company. Failure of our employees to adhere to company guidelines regarding
the safeguarding and handling of personal information may subject them to disciplinary action, up to
and including termination and criminal prosecution.
DATA INTEGRITY
bwconnect™ processes personal information only for the purposes for which it was collected and in accordance
with this Policy. We strive to ensure that our data collection, storage and processing practices collect,
store and process only the personal information needed to provide you with our Site services. We take
reasonable steps to ensure that the personal information we process is accurate, complete, and current.
However, it is up to you, our Site user, to update and correct your personal information as necessary
to maintain its accuracy.
ACCESS
We provide you with access to your personal information to correct, amend or delete your information
where it is inaccurate, except where such action requires disproportionate cost or effort by us or jeopardizes
the rights of others. You can access your personal information that you have provided to us simply by
clicking on My Account page to access your account.
ENFORCEMENT
You always have recourse to us should you have any questions or concerns about our Policy, or our compliance
with it. While we will take all reasonable steps to comply with this Policy, you should feel free to
address any questions or concerns regarding this Policy or our treatment of your personal information
to us by contacting us through the site or by writing to us at Privacy Policy, c/o Bwconnect™, 1819
Denver West Drive Bldg. 26 Suite 450 Lakewood, CO. 80401. We will attempt to respond to your communication
within thirty (30) days and work with you to resolve your questions or concerns. When that cannot be
achieved, we will cooperate with the appropriate regulatory authorities, including local data protection
authorities, to resolve any complaints concerning your personal information.
bwconnect™ cooperates fully with law enforcement agencies in identifying those who use our services
for illegal activities. We reserve the right to release information about users whom we believe to be
in violation of our guidelines. We also reserve the right to report to law enforcement agencies any
activities that we reasonably believe to be unlawful.
Changes to this Privacy Policy
bwconnect™ reserves the right to amend, modify, delete, or cancel any of part of this Privacy Policy,
without advance notice, at any time. All such amendments will be published on the Site. The version
of this Privacy Policy in effect at the time of a transaction will govern our relationship through the
course of that transaction. We will not, however, amend our Privacy Policy to make it less protective
of personal information or reduce your rights thereunder without the explicit consent of affected users.